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Terms and Conditions
MNM Driving School aims to educate drivers to the highest possible standards. Our lessons are based upon a combination of interactive e-based learning and a high standard of in-car delivery, whilst also designed to be engaging and fun. To achieve this aim, both the pupil and instructor should agree to the following:
” Turn up on time, in a fit state to drive
” Give a minimum of 2 working days notice of cancellation of a lesson (failure to do this may result in a cancellation fee being charged. Exceptional circumstances will be taken into consideration)
” All cancellations must be done by telephone to ensure message has been received.
” Be willing to consider new ideas and concepts
” Participate in all elements of the learning to drive process
” Complete tasks within the timescale agreed with your instructor
” Provide documentation necessary for theory and practical driving tests
” Inform your instructor of any change of contact details
” Participate in shared practical lessons when your instructors feels it necessary and always respect the confidentiality of other pupils’ driving lessons
” Payment for lesson to be given at the beginning of lesson and in advance of any further booked lessons
” Be punctual for driving lessons (Every minute your instructor late they will make up for time lost).
” Tailor your tuition to the pupil’s needs
” Be flexible when booking lessons, ensuring 24 hours’ notice of any lesson cancellation
” Make lessons interesting, stimulating and fun while maintaining a good learning environment.
” Educate the pupil in the necessary skills, knowledge and understanding to be a safe driver for life
” Respect the pupil’s confidentiality
” Will adhere to the DSA’s Code of Conduct. This means, that they will behave in a professional manner at all times.
” Training car supplied will be kept in a roadworthy, safe and legal condition.
The School reserves the right to terminate a training session or course if it suspects that the student is under the influence of alcohol or drugs. The full lesson fee will be applicable in such circumstances.
Instructor must be fully qualified Approved Driving Instructor on the Driving Standards Agency’s (DSA) register of Approved Driving Instructors with green badge displayed on windscreen.
The School reserves the right to terminate the course of lessons if the student continuously cancels sessions. Any lessons taken will be charged for at the standard lesson rate before any refund is given.
Should a course of pre-booked lessons be cancelled by the student, any lessons already taken will be charged for at the standard lesson rate before any refund is given. All block bookings must be used within 6 months.
The School reserves the right to withdraw the training vehicle should the pupil book a practical test without our prior knowledge as the vehicle may not be available or, if in the opinion of your instructor, you are not up to test standard.
All clients must be in possession of a current provisional, full or other UK driving licence (both parts if photo card licence) entitling them to drive the training vehicle and MUST be brought to your first lesson. Before the first lesson will begin, all clients must sign a copy of these Terms & Conditions. (Clients under the age of 18yrs must have a parent or guardian sign on their behalf).
All clients must satisfy the instructor that their eyesight is up to the required standard. You must be able to read a standard vehicle number plate from a distance of 20.5 metres or 20 metres in the case of a new style number plate (post September 2001). If you need to wear corrective glasses or contact lenses to perform this you must wear those glasses or lenses on every lesson.
By signing our terms and conditions, the client confirms that there are no physical or other disabilities or impediment affecting his or her ability to drive and that no medication or other treatment is prescribed or being taken which may impair or otherwise affect their ability to drive or that such information has been disclosed to the instructor and to the DVLA. The instructor may require further information to ensure that training may take place.